Don’t worry about this service deactivation SMS from Airtel

Some Airtel subscribers were surprised to see an SMS from Airtel which said that their outgoing services have been discontinued and that they need to recharge to continue getting calls on their Airtel phone number. After some subscribers took to Twitter to ask Airtel about the message, Airtel responded by saying that due to some technical glitch some subscribers may have got deactivation messages.

The SMS from Airtel said “Your outgoing services have been discontinued. To continue, Click airtel.in/prepaid-recharge or dial *121*51#.” If you have got any SMS like this from Airtel, note that it is due to a technical error and you can safely ignore the SMS.

“Due to a technical error at our end you may have received a wrong SMS regarding deactivation of services. Please ignore the same. We are sorry for the inconvenience caused,” Airtel responded to a subscriber on Twitter.