How to fix Fortnite not working on Xbox, PS5 and PC

TOI Sports Desk / TIMESOFINDIA.COM / Apr 3, 2025, 13:05 IST

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Fortnite's crashes or startup issues can frustrate players, especially during new updates. To fix these, ensure the game and console software are updated, restart both device and router, clear cache, and reinstall the game. Network issues like NAT Type can also cause problems. If all else fails, seek help from Epic Games Support or community forums.

How to fix Fortnite not working on Xbox, PS5 and PC

Image via Epic Games

With its fast-paced action and massive crossovers, Fortnite remains one of the most-played games across consoles and PCs. But when the game crashes, lags, or fails to launch, frustration kicks in quickly - especially during a new season or a big update. If you’re struggling with Fortnite not working on Xbox, PS5 or PC, here are tried and tested fixes to get you back on the Battle Bus.

Check for updates and error messages

Before anything else, ensure Fortnite is updated to the latest version. Epic Games frequently rolls out patches to fix bugs and improve performance. On the console, highlight the Fortnite tile, press the “Options” or “Menu” button, and select “Check for Update.”
For PS5, update the system via Settings > System > System Software > System Software Update. Xbox users can check for system updates under Settings > System > Updates. On PC, use the Epic Games Launcher to check for both game and launcher updates.

Also, take note of any error codes or messages displayed. You can search these in the Fortnite Help Center or check the official Fortnite Status page for ongoing server issues.

Restart your device and router

Sometimes, all you need is a fresh start. Shut down your console or PC completely (avoid rest mode), then unplug it for 30 seconds. Restart your Wi-Fi router too, especially if you suspect a connectivity issue.
On the console, once powered back on, verify your internet is stable by doing a connection test from the settings menu.

Clear cache and reinstall Fortnite

Clearing the cache can often fix mysterious issues:

PS5: Power off the console fully and unplug it for one minute. This clears temporary files.
Xbox Series X|S: Hold the power button for 10 seconds until it shuts down. Then unplug for a minute.
PC: Restart your system or clear temporary files via Disk Cleanup.

If the game still won’t run, uninstall and reinstall Fortnite. Be sure your saved data is backed up (PlayStation Plus or Xbox Cloud Save will help).

Advanced fixes: Network and NAT settings

Network problems can also cause Fortnite to behave erratically. For best results:

Use a wired Ethernet connection instead of Wi-Fi.
Switch to a 2.4GHz band if facing dropouts on 5GHz.
On console, check NAT Type under network settings. NAT Type 3 (Strict) can block matchmaking. Consider setting up port forwarding or placing your console in a DMZ via your router.

If none of the above work, reach out to or your console manufacturer. Many users also find helpful discussions in community forums and Reddit threads.
With these steps, players can troubleshoot most issues and get back to building, battling, and dancing in no time.

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About the Author

TOI Sports Desk

The TOI Sports Desk excels in a myriad of roles that capture the essence of live sporting events and deliver compelling content to readers worldwide. From running live blogs for India and non-India cricket matches to global spectacles featuring Indian talents, like the Chess World Cup final featuring Praggnanandhaa and the Badminton World Championships semifinal featuring HS Prannoy, our live coverage extends to all mega sporting events. We extensively cover events like the Olympics, Asian Games, Cricket World Cups, FIFA World Cups, and more. The desk is also adept at writing comprehensive match reports and insightful post-match commentary, complemented by stats-based articles that provide an in-depth analysis of player performances and team dynamics. We track news wires for key stories, conduct exclusive player interviews in both text and video formats, and file content from print editions and reporters. We keep track of all viral stories, trending topics and produce our own copies on the subjects. We deliver accurate, engaging, and up-to-the-minute sports content, round the clock.

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