CHENNAI: Chennai Metro Rail Limited (CMRL) has introduced a new gate operation mode at Thousand Lights metro station to reduce crowding and speed up commuter movement during rush hours.
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Starting Thursday, all Automatic Fare Collection (AFC) gates at the station will function in “Normally Open” mode between 8 am and 11 am, and again from 5 pm to 8 pm.
Unlike standard gates that remain closed by default, the “normally open” gates will stay open unless a validation fails. Commuters must still tap their metro card or scan their QR ticket.
A green light confirms successful validation. If a red light appears or there is no response, the passenger must revalidate or seek help at the counter. Any attempt to enter without a valid ticket will automatically trigger gate closure.